About Us
Our product lineup is a cosmic playground!
What We're About
At Modern Zodiac, we're all about celebrating and supporting the wonderfully diverse and vibrant spiritual community with a curated selection of unique and meaningful products. Think of us as your celestial superstore, where astrology buffs, tarot enthusiasts, and spiritual seekers can find apparel, accessories, and decor that perfectly reflect their passions and beliefs.
Our spiritual accessories and home decor collection includes candles, posters, blankets, pillows, and more, all designed to align with your spiritual vibes. And because we know the spiritual journey is a family affair, we’ve got items for kids and pets too. Everyone in your household can bask in the cosmic glow!
Our Purpose
We’ve got a treasure trove of products perfect for astrology aficionados, tarot lovers, meditation enthusiasts, and all things spiritual.
But, our items aren't just merchandise—they're tools for joy, connection, and self-expression. Whether you're gifting a zodiac-themed hoodie to a friend or treating yourself to a funny elemental t-shirt, we're here to bring delight and a sense of belonging to everyone who vibes with our brand.
Who We Are
By purchasing our products and sharing them with others, you have chosen to support a small, family-owned BIPOC business. Thank you for your support!
FAQ's
Shipping Policies
Thanks so much for your business. We value all customers and we strive to ensure a smooth and reliable shipping experience. Please read our shipping policy carefully before placing an order:
- Processing Time: Each product is custom-made especially for you. Our typical processing time for U.S. shipments is 5-7 business days. However, some products have a longer processing time. During peak seasons or sales, processing times may be slightly longer.
- Production Facilities: We work with multiple production facilities to fulfill orders efficiently. Your order may be fulfilled at the facility closest to your shipping address to reduce shipping times and costs.
- Shipping Methods: We offer the following shipping options:
- UPS Ground
- UPS Standard
- USPS Ground Advantage
- USPS Priority Mail
- Free Shipping: Enjoy free standard shipping on all U.S. orders over $60. The free shipping discount will be applied automatically at checkout.
- Shipping Costs: For orders below $60, shipping costs are calculated at checkout based on the shipping method selected, the destination address, and the product weight & size.
- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for the tracking information to update.
- Delivery Time: Delivery times vary depending on the product chosen, shipping method chosen, and your location.
- Split Shipments: If your order includes multiple items, they may be shipped separately from different production facilities and arrive on separate dates.
- Shipping Restrictions: We currently ship orders to the U.S. only. However, we will be shipping to more countries in the future! Subscribe to our email list to stay up-to-date on future shipping policies.
- Address Accuracy: It is the customer's responsibility to provide accurate shipping information. We are not responsible for delays or additional costs incurred due to incorrect or incomplete addresses provided by the customer.
- Shipping Holidays: Please note that our shipping carriers do not operate on weekends or public holidays. Orders placed on these days will be processed on the next business day.
- Customer Support: For any questions or concerns regarding shipping or your order, please contact us at orders@modernzodiac.shop
By placing an order with us, you acknowledge that you have read and agree to our shipping policies. We appreciate your business and strive to provide the best possible service.
Modern Zodiac, LLC
06/21/2024
Returns, Exchanges, Refunds
Your support means the world to us and we truly appreciate your business. We aim to provide high-quality products and exceptional customer service. All products are made especially for you once you order them. Please read our policy carefully before placing an order:
- All Sales Are Final: Once an order is placed and processed, it cannot be returned for a refund or exchanged for another product.
- Quality Assurance: We strive to ensure that all products meet high-quality standards. However, if you receive a damaged or defective item, please contact us within 5 days of receiving your order for assistance.
- Cancellation Policy: Orders cannot be canceled once they have been placed as every product is made custom for you once you order it.
- Incorrect Shipping Information: It is the customer's responsibility to provide accurate shipping information. We are not responsible for items shipped to incorrect addresses provided by the customer.
- Refunds for Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We may request photos of the damaged product and may issue a refund or replacement at our discretion.
- Sizing Guide: To ensure the best fit, please refer to the sizing chart available on each product page before placing your order. We recommend checking the sizing chart carefully as sizes may vary between different products.
- Material Information: Each product page includes information about the materials used in our products. Please note that products made from 100% cotton may be prone to shrinkage after washing.
- Shipping Issues: We are not responsible for delays in shipping or delivery times. Shipping times provided are estimates and not guaranteed.
- Customer Support: For any questions or concerns regarding your order, please contact us at ‘orders@modernzodiac.shop’.
By placing an order with us, you acknowledge that you have read and agree to our no returns, refunds, or exchanges policy. We appreciate your understanding and support.
Modern Zodiac, LLC
06/21/2024
Privacy Policy
Privacy
1. Information We Collect
When you visit our store, we may collect certain information about you in order to provide and improve our services. The types of information we may collect include:
2. How We Use Your Information
We use the information we collect in the following ways:
3. Sharing Your Information
We may share your personal information with third parties to help us use your personal information, as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements.
5. Security
We take reasonable precautions and follow industry best practices to protect your personal information and ensure that it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
7. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at orders@modernzodiac.shop
By shopping with our store, you agree to the collection and use of information in accordance with this Privacy Policy.